Privacy Policy

PENBRIDGE ADVISORS, LLC (“PENBRIDGE”) respects your privacy and knows that you care about how any personal information that you may provide to us is used or shared. This statement describes our privacy policy, and together with our Terms of Use, explains how we make use of your personal information. By using our web site, you are accepting the practices as set forth in this policy and the Terms of Use.
Please note that this Privacy Policy is subject to change by PENBRIDGE from time to time without prior notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of PENBRIDGE’s current practices with respect to its collection and use of your personal information.

1. Personal Information.

You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have personal information about you in order for us to grant you access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data ("User Information"). When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list.

2. Use of User Information.

We intend to use such information for purposes of supporting your relationship (and that of your firm, where relevant) with PENBRIDGE by designing web site content that is suitable to your needs and alerting you to new product and service offerings as they become available. This User Information may be retained by PENBRIDGE to verify compliance with the agreement between PENBRIDGE and you, to keep track of the domains from which people visit us, to create a user profile to better serve you and where relevant, your firm, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know and we will not use that information for such purpose.

3. Disclosure of User Information.

PENBRIDGE does not sell, trade or transfer User Information to third parties. However, we may share User Information with our affiliates for marketing, advertising or product/service offering purposes. For example, we provide User Information to our service providers for direct emailing of our newsletters, online surveys or notifications on information, products, services, or promotional offers (“PENBRIDGE Offerings”). The identity of plan sponsors will not be provided to other users of the PRT database. Plan sponsors are encouraged to contact PRT database participating providers when they are interested and ready to do so; but no providers or advisors will be able to contact plan sponsors directly. For advisors, however, Penbridge lists the name of each firm that registers to use the database and shares this information with providers and plan sponsors. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you request; to comply with any legal obligation or applicable laws or in order to enforce or apply our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for PENBRIDGE Offerings, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

4. Accuracy and Security.

The accuracy and security of the User Information is important to PENBRIDGE. Currently, you may review and request updates to your User Information retained by PENBRIDGE. If you request that we correct your User Information, we will attempt to do so in a timely manner. PENBRIDGE is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorized access or use. To that end, we put in place security measures, including computer safeguards and secured files, that are designed to protect your personal information from unauthorized access. We also continue to implement procedures to maintain accurate, complete and current User Information. Unfortunately, the transmission of information via the internet is not completely secure. To the extent within our control, we will do our best to protect your personal data. Nonetheless, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

5. Usernames and Passwords.

Access to certain content on our web site may be allowed under a written (including electronic) agreement between you or your firm and PENBRIDGE and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain PENBRIDGE web site(s) containing certain confidential information or PENBRIDGE Offerings. By accessing and using our protected and secured web site(s), you agree to maintain the confidentiality of the username and password you selected to access such site(s) and consent to our Terms of Use.

6. Cookies.

PENBRIDGE uses “cookies”. A cookie is a small data file that a web site can transfer to a visitor's hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. We do not store your credit card number in cookies. A cookie cannot read data off your hard drive or read cookie files created by other sites. If you prefer not to accept a cookie, you can set your web browser to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to our secured web site(s) requires the use of per-session cookies in Microsoft Internet Explorer, in which you must enable only cookies that get sent back to the originating server. A session cookie is a temporary cookie which remains in the cookie file of your browser until you close the browser. Otherwise, you can still access most of the features on our web site even without accepting a cookie.

7. External Links.

Our website links to other third party web sites. Even if the third party is affiliated with PENBRIDGE through a business arrangement or otherwise, PENBRIDGE is not responsible for the privacy policies or practices of such third parties or the content such third parties provide through such external links. These are made available to you for convenience purposes only and you access them at your own risk.

8. Terms of Use.

Please also see our “Terms of Use” at www.penbridgeadvisors.com, including provisions pursuant to which PENBRIDGE disclaims or limits its liability, and the user agrees to indemnify PENBRIDGE, in connection with any usage of the PENBRIDGE web site.

9. General.

If you have questions regarding our Privacy Statement, please contact us at clientservice@penbridgeadvisors.com. For other general questions, please go to our Contact Us page.

10. Changes to our Privacy Policy.

Any changes we make to this Policy in the future will be posted on this page. Unless otherwise indicated, all changes will be effective immediately.